Register for an online account
myAT&T, AT&T’s secure account management site, lets you make online payments, view usage, and update your AT&T U-verse TV, Internet, and Voice services at any time.
To manage your U-verse account online, create an AT&T Access ID and register your account online. Then link any other AT&T accounts, for example, Home Phone or Wireless accounts, to your AT&T Access ID.
What you need to register
As part of the registration process, we’ll ask you for some information to verify your account:
- The Primary Member ID – This is the same as the email address (username@att.net) you received when you established your U-verse service.
- Billing Account Number – Listed at the top of your bill.
- The password for your account – This is the same one you use to log in to your AT&T email account.
Register and create an AT&T Access ID
- Go to the myAT&T login page and select Register today!
- Select U-verse TV, Internet, & Voice from the Account Type drop-down list.
- Enter your Billing Account Number or Email Address.
- Enter your billing ZIP code, then select Next.
- If you choose to start the registration process using your Billing Account Number, you will now need to enter your Primary Member ID, which is your email address.
- Enter your U-verse password, then select Next.
- Complete the following:
- Choose an AT&T Access ID – The Primary Member ID you enter will be your AT&T Access ID.
- Choose a password – You will use this password to log in to myAT&T and manage your linked accounts.
- Create a User Profile – This includes the email address we’ll use to secure your account and send important updates about your account – including login information should you lose access to your account.
- Select two Security Questions with your answers – We’ll use these security questions to verify your identity should you need account login information, so provide answers you’ll remember.
- Select the checkbox beside, I agree to the AT&T Access ID Terms & Conditions, then select Next.
- Select Continue to create your AT&T Access ID and password.
- If you have additional AT&T accounts, select I want to manage additional AT&T accounts with the same User ID and password. Otherwise, select Please take me to the Account Overview page.
- Select Continue.
You can now manage all your accounts on myAT&T! To manage your account on the go, download the myAT&T app.
Sub account request to create an AT&T Access ID for myAT&T account management
- Go to the myAT&T login page and select Register today!
- Select U-verse TV, Internet, & Voice from the Account Type drop-down list.
- Enter your Billing Account Number or Sub Account email address.
- Enter your billing ZIP code, then select Next.
- If you started the registration process by entering the Billing Account Number, select the checkbox beside, No, I do not have a Member ID but wish to request access.
- Complete the following:
- Choose an AT&T Access ID – The Primary Member ID you enter will be your AT&T Access ID.
- Choose a password – You will use this password to log in to myAT&T and manage your linked accounts.
- Create a User Profile – This includes the email address we’ll use to secure your account and send important updates about your account – including login information should you lose access to your account.
- Select two Security Questions with your answers – We’ll use these security questions to verify your identity should you need account login information, so provide answers you’ll remember.
- Select the checkbox beside, I agree to the AT&T Access ID Terms & Conditions, then select Next.
- Select Continue.
You can now manage all your accounts on myAT&T! To manage your account on the go, download the myAT&T app.
Verify your Primary Member ID and Sub Account ID
To verify your account’s Primary Member ID:
- Log in to myAT&T.
- Select Internet, at the top of the page.
- In the Email Accounts section, locate the email address of the Primary type. This email address is the Primary Member ID.
To verify your account’s Sub Account IDs:
- Log in to myAT&T.
- Hover over Profile at the top of the page, then select Manage Sub Accounts.
A U-verse account has one Primary Member ID that:
- Can create up to 10 active Sub Account IDs.
- Have Primary and Sub Account Member IDs that are the same as U-verse Account IDs.
- Include AT&T-associated email addresses (such as johnsmith@sbcglobal.net or mary.smith@att.net).
- Include AT&T Yahoo! IDs. Your U-verse password is the same as your AT&T Yahoo! password.
Sub Account Members can:
- Connect with Powered by Yahoo! features like U-verse Web Remote DVR and email.
- Get product support and chat with an agent.
- Manage AT&T U-verse Voice features, if the Primary Member has assigned them those permissions.
You can now manage all your accounts on myAT&T! To manage your account on the go, download the myAT&T app.
I am currently registered but want to convert my User ID to an AT&T Access ID
If you are already registered for a myAT&T online account and you registered before January 21, 2012, you can convert your User ID to an AT&T Access ID.
Convert your User ID to an AT&T Access ID
- Go to the myAT&T login page and select Register today!
- Select U-verse TV, Internet, & Voice from the Account Type drop-down list.
- Enter your Billing Account Number or Email Address.
- Enter your billing ZIP code then select Next.
- Select I’d like to convert my User ID to an AT&T Access ID then select Next.
- Enter your current email address and password, then select Next.
- Complete the following:
- Choose an AT&T Access ID – The user ID you enter will be your AT&T Access ID.
- Choose a password – You will use this password to log in to myAT&T and manage your linked accounts.
- Create a User Profile – This includes the email address we’ll use to secure your account and send important updates about your account – including login information should you lose access to your account.
- Select two Security Questions with your answers – We’ll use these security questions to verify your identity should you need account login information, so provide answers you’ll remember.
- Select the checkbox beside, I agree to the AT&T Access ID Terms & Conditions, then select Next.
- Select Next to create your AT&T Access ID and password.
- If you have additional AT&T accounts, select I want to manage additional AT&T accounts with the same User ID and password. Otherwise, select Please take me to the Account Overview page.
- Select Continue.
You can now manage all your accounts on myAT&T! To manage your account on the go, download the myAT&T app.
Recover or reset forgotten Primary Member ID
Follow the Forgot ID instructions to retrieve your Primary Member ID.
You can now manage all your accounts on myAT&T! To manage your account on the go, download the myAT&T app. For assistance, dial the ATT Customer Service Phone
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